Frequently Asked Questions
SHIPPING & RETURNS
How much do you charge for delivery within Australia?
The delivery fee is calculated by the weight of the items plus the delivery location.
Do you ship outside of Australia?
We do. There will be a shipping charge and orders are dispatched within 2-3 days from the date of purchase.
What happens if I received a damaged product upon delivery?
It is possible that an unlikely event during shipping happens and you receive a damaged product, please contact us immediately.
For all other shipping and returns policies and concerns, please visit this page.
See the Shipping and Returns page
PAYMENT TERMS
What are your payment terms?
We only work on a pre-payment basis. We accept all credit cards (American Express, Mastercard, Visa), direct deposit, and PayPal.